Conversion Rate (CVR) Instantly see the number of check-outs per total number of sessions and compare how well the assistant performs vs your previous numbers.
Product Metrics See which products were bought and why. Keep track how the Assistant is cross- and upselling between categories.
Conversations
Session History Keep a history of all customer interactions at your fingertips. Understand your customers by observing what they have to say.
Conversational Analysis Understand why customers churn, what their intention is and how well your product catalouge fits to your customer’s situations.
Product Management
Item Promotions Promote your highest margin items implicitly via the assistant, to drive sales and profits.
Brand Promotions Diversify your revenue by selling item promotions to your brand partners by promoting specific items explicitly or implicitly through the assistant.
User Management
Assistant Management Create and customise different Assistants for different shops, use-cases and product catalouges.
User Management Assign different teams to different assistants, ensuring that everyone gets the access they need.
Know what your customers expect by observing what they have to say